Authorised Freshworks Partner
Freshsales (by Freshworks, Chennai HQ) is the AI-first CRM alternative to Zoho CRM and Salesforce — cleaner UX, built-in phone/email, and Freddy AI scoring at India-friendly pricing. As an authorised Freshworks partner, National IT Service supplies Freshsales with GST invoice, sales-process configuration, and CRM migration.
Up to 3 users
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Compared to Salesforce Sales Cloud Professional (~₹6,000/user/month) and HubSpot Sales Pro (~₹3,800/user/month), Freshsales Growth at ₹1,099/user/month is 70-80% cheaper. Through National IT Service you get INR billing, GST invoice, sales-process configuration (lead scoring, pipeline stages, automation rules), data migration from Salesforce/HubSpot/Zoho, and integration with WhatsApp Business + Indian phone systems.
WhatsApp +91 98119 98370. We supply license + sales-process configuration + data migration + WhatsApp/phone integration + sales team training. Typical go-live in 3-5 weeks.
Both are Indian-origin (Chennai HQ) with INR billing and GST. Freshsales wins on UX polish, AI-first design (Freddy), and out-of-box reporting. Zoho CRM wins on price (₹800 vs ₹1,099 starting), customisation depth, and Zoho ecosystem integration. Pick Freshsales if UX productivity matters and you do not need accounting/HR integration. Pick Zoho CRM if you want the cheapest paid CRM or if you plan to use other Zoho apps.
Yes — built-in email is native on all plans. Built-in phone (Freshcaller) is included as a separate add-on with pay-per-minute charges. We help configure Indian DID numbers, IVR flows, and call recording. For full call-centre needs, see Freshcaller pricing.
Freddy AI scores contacts/leads/deals based on engagement signals (emails opened, calls received, website visits) and predicts conversion likelihood. Available from Growth plan. Also suggests next-best-actions (e.g., "Lead has not been contacted in 7 days — send sequence X"). On Pro plan, Freddy also flags deals at risk based on historical patterns.
Yes. Freshsales has a native Salesforce import — accounts, contacts, opportunities, custom fields, and activities migrate cleanly. We have done several Salesforce-to-Freshsales migrations for Indian SMBs. Typical migration: 4-8 weeks including data clean-up. Cost savings: 60-75% post-migration.
Yes. Via Freshchat (Freshworks' chat product) or third-party integrations (Zapier, Make), Freshsales connects to WhatsApp Business Cloud API. We configure the Meta WhatsApp Business setup + Freshsales contact sync so inbound WhatsApp messages create/update CRM leads.
Get Freshsales + WhatsApp + Indian phone integration for ₹1,099/user/month — INR billing, GST invoice.