Authorised Freshworks Partner
Freshworks is an Indian-founded SaaS company (Chennai) offering CRM, helpdesk, and ITSM products. All plans are available with INR billing and 18% GST invoice through authorised partners. Below are 2026 pricing for the three most popular Freshworks products used by Indian businesses.
Freshworks is headquartered in Chennai with a large India development and support team. INR billing with 18% GST is available through authorised Freshworks partners. Annual billing offers 17–20% discount vs monthly. Freshworks frequently offers first-year discounts of 20–40% for Indian SMBs — contact us for current offers.
WhatsApp +91 98119 98370 for an INR quote. We are an authorised Freshworks partner — we provision your account, configure workflows, migrate data from your current tool, and train your team. Free migration from Zoho CRM, Zendesk, or any CSV export.
Yes — through authorised Freshworks partners like National IT Service. Direct purchase from Freshworks.com may bill in USD. Buying through us gives INR pricing with 18% GST invoice that is fully ITC-eligible.
Freshsales is a CRM for sales teams (leads, deals, pipeline). Freshdesk is a customer support helpdesk (tickets, SLAs, knowledge base). Freshservice is IT service management (incidents, change management, asset inventory). All three are part of the Freshworks platform and can be purchased separately or together.
Yes — Freshdesk Growth plan and above supports WhatsApp Business API as a ticket channel. Customers message via WhatsApp, agents respond from the Freshdesk inbox. WhatsApp channel requires a WhatsApp Business API number (we set this up as part of onboarding).
Get Freshworks with GST invoice — Freshsales, Freshdesk, or Freshservice setup with free data migration and training.