Remote Work Guide

How to Set Up Work From Home for Your Company in India — Complete Guide

Whether you're enabling WFH for the first time or making hybrid work permanent, getting the technology right is critical. This guide covers everything an Indian business owner or IT manager needs to set up work-from-home properly — secure, productive, and compliant.

• Move Email & Files to the Cloud: If your email is hosted on an on-premises server, employees working from home cannot access it without complex VPN setups. The first step is migrating to a cloud-based collaboration suite: Microsoft 365 (email, Teams, OneDrive, Office apps) or Google Workspace (Gmail, Meet, Drive, Docs). Both are available at ₹125-380/user/month and handle email, file storage, and video calling in one subscription.
  • Microsoft 365 Business Standard: best for most Indian companies
  • Google Workspace Business Starter: good for smaller teams
  • INR billing available for both
  • Migration from on-premises Exchange: 2-5 days with our help
  • Employees access everything from any browser
• Set Up Secure Remote Access with VPN: If employees need to access office servers, ERP systems, or internal databases from home, they need a VPN. A VPN creates an encrypted tunnel from the employee's home to the office network. Options: hardware VPN on your office firewall (Sophos, Fortinet, or similar), or cloud-based Zero Trust Network Access (ZTNA) which is more secure than traditional VPN.
  • VPN built into Sophos or Fortinet firewall
  • One VPN license per remote employee
  • ZTNA is more secure than traditional VPN for cloud-heavy setups
  • Test VPN before declaring WFH active
  • Train employees to always connect VPN when accessing company data
• Set Up Video Conferencing: Choose one platform and standardise — mixing Zoom, Teams, and Google Meet creates confusion. For Microsoft 365 organisations, Teams is included and the natural choice. For organisations that don't use Microsoft, Zoom is the most reliable video platform in India. Ensure all employees have the app installed and tested before WFH begins.
  • Microsoft 365 organisations: use Teams
  • Others: Zoom Business is most reliable
  • Install and test before WFH starts
  • Set rules: camera on in team meetings
  • Share a quick-start guide with all employees
• Secure Employee Devices: Employees working from home use their work laptops on unsecured home networks. This significantly increases security risk. Deploy endpoint security (Sophos or similar) on all work laptops. Enable disk encryption (BitLocker on Windows). Set up mobile device management (MDM) if employees access company email on personal phones.
  • Business endpoint security on every work laptop
  • Enable BitLocker disk encryption (free on Windows Pro)
  • MDM for company email on personal phones
  • VPN auto-connect when on non-office networks
  • Screen lock after 5 minutes idle
• Update Your HR Policies for WFH: WFH requires updated HR policies: define working hours, attendance tracking method, expense reimbursement for home internet, data handling rules (no company data on personal devices or WhatsApp), and DPDP Act compliance if employees handle customer personal data from home. GreytHR supports mobile attendance punch-in for remote employees.
  • Define clear WFH working hours
  • Mobile punch-in attendance via GreytHR
  • Company data policy: no WhatsApp, only approved tools
  • Internet reimbursement policy for full-time remote
  • DPDP Act: ensure home offices are covered in your data policy

Need help setting up work-from-home for your team? National IT Service handles complete WFH implementations — VPN, Microsoft 365, endpoint security, and HR tools.