Authorised Zoho Partner
Zoho Survey is the India-friendly SurveyMonkey alternative — unlimited surveys, branching logic, multilingual support, and CRM integration at a fraction of the price. As authorised Zoho partner, National IT Service supplies Zoho Survey with GST invoice, survey template design, and CRM/Campaigns integration.
1 user
1 user
5 users
10 users
Compared to SurveyMonkey (USD ~$32-99/month) and Typeform (USD ~$25-83/month), Zoho Survey is 50-70% cheaper at equivalent tiers and includes Indian language support (Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati). Through National IT Service you get INR billing, GST invoice, NPS/CSAT/CES template setup, CRM workflow integration (e.g., auto-create CRM follow-up task when NPS score is below 7), and multi-language survey distribution.
WhatsApp +91 98119 98370. We supply license + survey template design + CRM integration + multilingual versions. Typical project: 1 week for first NPS/CSAT survey live.
Zoho Survey is 50-70% cheaper at equivalent feature tiers, supports Indian languages natively (Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati), and bills in INR with GST. SurveyMonkey has a larger template library and better global brand recognition. For Indian businesses running customer feedback in regional languages, Zoho Survey is the better fit.
Yes. If an NPS response is below 7 (detractor), Zoho Survey can auto-create a CRM task assigned to the account manager, send an internal Slack/Cliq alert, and tag the contact as "at risk" in CRM. Detractor follow-up workflows are the highest-ROI Zoho Survey + CRM integration we deploy.
Yes. You can build the same survey in up to 15 languages; respondents see the survey in the language matching their email/SMS template. We have built mixed-language NPS surveys for D2C brands serving Hindi-belt + South India customers.
Yes. Zoho Survey supports embedded surveys (iframe or JavaScript widget), in-product surveys via the API, and email-embedded surveys (first question shown directly in email body for higher response rates).
A response = one completed survey submission. Free is 100 responses per survey; Plus, Pro, Enterprise are unlimited. Across all surveys combined there is no aggregate cap on paid plans.
Run NPS, CSAT, and post-purchase surveys in 6 Indian languages — INR billing, GST invoice.