Expert Curated
Indian companies lose lakhs of rupees annually to untracked software licences, stolen devices, and compliance violations from unmanaged IT assets. IT asset management (ITAM) software provides full visibility of all hardware and software. We review the best ITAM tools for Indian businesses.
Best ITAM built into ITSM for Indian IT teams
Freshservice includes comprehensive asset management — automatic discovery via network scan, CI configuration in CMDB, software licence tracking, and asset lifecycle management from procurement to retirement.
Pros
Cons
Best for: Indian IT teams using Freshservice for ITSM who want ITAM in the same platform
Best standalone ITAM for Indian enterprises
ManageEngine AssetExplorer is a dedicated IT asset management tool — popular with Indian enterprises for its deep software licence compliance, hardware lifecycle tracking, and integration with ManageEngine ServiceDesk Plus.
Pros
Cons
Best for: Enterprises needing dedicated ITAM with software licence compliance and procurement workflow
Best free IT asset tracker for Indian SMBs
Snipe-IT is a free, open-source IT asset management system — tracks hardware, software licences, accessories, and consumables. Self-hosted on a Linux server or available as managed cloud service.
Pros
Cons
Best for: Indian SMBs with basic asset tracking needs and IT staff comfortable with self-hosting
Best device asset tracking for Microsoft 365 Premium users
Microsoft Intune (included in M365 Business Premium) tracks all managed Windows, Mac, iOS, and Android devices — their hardware specs, OS version, compliance status, and installed apps. Best device-level ITAM for Microsoft environments.
Pros
Cons
Best for: Microsoft 365 Business Premium users wanting device inventory and compliance management at no extra cost
Best asset management for Zoho ecosystem
Zoho One includes Zoho Assist (remote monitoring with basic asset inventory) and WorkDrive for storing asset documentation, warranties, and purchase invoices. For Zoho One businesses, this covers basic ITAM needs.
Pros
Cons
Best for: Zoho One businesses with basic asset tracking needs not justifying a dedicated ITAM tool
Three key reasons: (1) Licence compliance — BSA (Business Software Alliance) audits Indian businesses for unlicensed software; ITAM prevents expensive audit penalties. (2) Security — unmanaged devices are prime ransomware targets. (3) CERT-In compliance — requires maintaining an asset inventory with patch status for all systems.
ITAM identifies: unused software licences that can be reclaimed (typically 20–30% of licences), hardware approaching end-of-life before it fails (preventing emergency replacement costs), and duplicate purchases from different departments. Typical ROI is 3–5x the ITAM tool cost within the first year.
Freshservice and ManageEngine both support purchase order workflows that can be exported to Tally or Zoho Books. For seamless integration, Zoho's ecosystem (Zoho Inventory + Freshservice or Zoho Desk) handles asset procurement and financial recording in the same platform.
Get IT asset management implemented for your organisation — inventory setup, network discovery, and licence compliance audit included.