Anish Pandey · 2024-03-08 · 7 min read
In the era of remote and hybrid work, businesses need reliable communication tools that work seamlessly together. GoTo Connect (formerly known as Jive) delivers an all-in-one unified communications platform that brings voice, video, and messaging together in one intuitive solution.
GoTo Connect provides a feature-rich cloud phone system with unlimited calling, auto-attendants, call routing, voicemail-to-email, and call analytics. Whether your team is in the office or working remotely, everyone stays connected with professional phone capabilities accessible from any device.
Host professional video meetings with up to 250 participants without switching platforms. GoTo Connect includes screen sharing, meeting recording, virtual backgrounds, and collaborative tools that make remote meetings as productive as in-person discussions.
Keep your team connected with integrated messaging that supports group chats, file sharing, and real-time collaboration. Create channels for different projects or departments, share updates instantly, and maintain context with threaded conversations.
Advanced call management features include call forwarding, simultaneous ring, find me/follow me, call screening, and sophisticated call queuing. The system intelligently routes calls to the right person or department, ensuring customers always reach who they need.
GoTo Connect's unified apps for desktop and mobile devices ensure your team can communicate from anywhere. Make calls, join meetings, and send messages using the same professional features whether you're at your desk or on the go.
Gain visibility into your communication patterns with comprehensive analytics. Track call volumes, response times, meeting attendance, and team productivity to optimize your communication strategy and improve customer service.
GoTo Connect eliminates the need for multiple communication tools by providing everything your business needs in one integrated platform. With its reliable infrastructure, comprehensive features, and user-friendly design, GoTo Connect is the ideal solution for businesses seeking to streamline their communications.
Topics: Communication, VoIP, Video Conferencing, UCaaS, Remote Work